<img src="https://secure.leadforensics.com/85060.png" style="display:none;">

Regarding analytics and reporting, what should you expect from your claims-administration system?

Are your claims adjusters overwhelmed with current data yet unable to see any trends or analytics for current claims? Does your infrastructure allow for consumption of large amounts of historical data to be used to provide key insights into claim activities, safety initiatives, and risk programs?

Claim adjusters need to handle large caseloads and contend with numerous issues each day. Without the proper tools, seemingly routine claims can cause major headaches for adjusters and impact an organization’s bottom line. Taking a proactive approach through analytics and reporting tools, organizations can better manage resources, claims, and vendors. 

Topics: claims software iVOS Claims Administration

5 things your software vendor should be doing to support your company’s data-governance priorities

Data-privacy laws like the General Data Protection Regulation (GDPR) not only require your business to be compliant; they also require your company to ensure that the suppliers and partners who manage your data are compliant as well.

Technology vendors, like Ventiv, are classed as data processors when they hold or have access to your data. It is this classification that means they are subject to data protection rules, just as organizations that collect data are.

Topics: risk management cyber risk Data Security gdpr