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Leslie Sargent

Recent Posts by Leslie Sargent:

Driving Claims Efficiency with Automation

In a traditionally labor-intensive operation, technology has enabled claims organizations to achieve a higher level of output with less manual interaction throughout the life of a claim. Claims operations should expect a high level of automation from any claims-administration system they consider.

Topics: claims software Claims Administration automation

Encouraging user acceptance of risk management software

As we continue this series of blog posts focusing on the attributes of a successful risk management software implementation, we turn our attention now to user-acceptance testing, or UAT.

Topics: risk management software successful IT implementations

Successful RMIS implementations: Collaboration is vital

Remember how, in grade-school report cards, our teachers evaluated us on how well we “worked and played with others”? It all came back to me as I wrote this blog post focusing on the best ways I'’ve found to ensure collaboration between a RMIS provider and the client’s project team.

Topics: risk management risk management software best practices