<img src="https://secure.leadforensics.com/85060.png" style="display:none;">

Regarding analytics and reporting, what should you expect from your claims-administration system?

Are your claims adjusters overwhelmed with current data yet unable to see any trends or analytics for current claims? Does your infrastructure allow for consumption of large amounts of historical data to be used to provide key insights into claim activities, safety initiatives, and risk programs?

Claim adjusters need to handle large caseloads and contend with numerous issues each day. Without the proper tools, seemingly routine claims can cause major headaches for adjusters and impact an organization’s bottom line. Taking a proactive approach through analytics and reporting tools, organizations can better manage resources, claims, and vendors. 

Topics: claims software iVOS Claims Administration

Claims administration system delivery and deployment: Know your hosting options

Today’s software environment leans heavily toward cloud-based, vendor-hosted applications. However, providers that offer only that kind of solution limit both the flexibility and options available to their clients. 

Internet-based applications that can be either vendor- or client-hosted provide the most flexibility and deliver a claims solution that meets the needs of clients. That’s because while some organizations have decided they can generate better returns by focusing on their core competency—claims handling—other organizations still have valid reasons for wanting to keep their system behind their own firewalls. 

Topics: claims software iVOS Claims Administration

Accommodating the priorities of today’s claim organizations

Claim organizations face a significant task in today’s environment. The escalating cost of claims continues to be a major concern. From timely incident reporting to claim accuracy, excessive administrative costs, and more, organizations need to adopt strategies to reduce costs and build an efficient and sustainable claim system. 

Topics: claims software iVOS Claims Administration

Driving Claims Efficiency with Automation

In a traditionally labor-intensive operation, technology has enabled claims organizations to achieve a higher level of output with less manual interaction throughout the life of a claim. Claims operations should expect a high level of automation from any claims-administration system they consider.

Topics: claims software Claims Administration automation

Ventiv's new ebook helps you evaluate claims technology against your organization's needs

It isn’t easy to keep up with all the ways technology is transforming how we live and work. Even in the B2B world of claims administration, the capabilities in claims systems are moving forward at a dizzying pace. At the same time, it can be challenging to evaluate all the claims systems out there, which is why we’ve taken a different approach with our new guide to evaluating claims technology. 

The Essential Guide to Claims Technology in a Changing Environment looks at claims technology from a unique perspective: How—specifically and in detail—you should expect technology to help your organization meet its toughest challenges and capitalize on its most promising opportunities. We framed this guide to claims-administration systems in the context of what today’s technology should do for organizations navigating shifting, often challenging business and regulatory environments.

Topics: claims software Claims Administration

How risk, claims and safety software could have saved Jurassic Park

In honor of the 24th anniversary of the movie Jurassic Park’s release in June of 1993, this is a great time to engage in a little “what if” thinking and imagine how risk, safety and claims software solutions could have saved John Hammonds’ incredible vision.

Topics: risk management enterprise risk management claims software Safety Management & Risk Control

How claims reporting delivers insight to drive your business forward

Adjusters, claims managers and their finance colleagues know that the claims process captures a massive amount of data. They also know that, to add real value to the claims process, a claims system must empower end users and management alike to analyze that data. The newest tools available in claims-processing systems (not just in Ventiv’s system, iVOS, but across the technology marketplace) harvest data and present it in a variety of meaningful ways—basically, answering these age-old questions:

Topics: claims software analytics

Going mobile: Accessing your risk management system on the move

Anywhere/anytime computing is now the norm. Even laptops are too cumbersome for many field-based activities. Organizations now view tablet PCs as serious business tools. With risk management information system functionality available on tablets you immediately improve speed and accuracy when you gather source data.

Topics: risk management software risk data claims software

Change is the only constant: On the virtues of refreshing software technology

For any technology provider, including Aon eSolutions, where I lead the Global Product Management and Engineering team, it’s essential to continually evaluate the latest in technology infrastructure, application tools and design principles. For example, with technology infrastructure, we see big changes from year to year in the availability and quality of off-the-shelf technology “plumbing.” In years past, software developers had to hand craft huge swathes of a new system’s technology infrastructure. Today, software providers across the board are taking advantage of the vastly greater range of system building blocks available to reduce our effort and deliver new capabilities to our clients.

Topics: risk claims safety technology claims software