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How BSHSI takes a smart approach to risk data

How BSHSI take a smart approach to data

I encourage risk and insurance managers to click here and take a close look at the new Aon 360° case study featuring Bon Secours Health System and Doug Pinney, BSHSI’s Director of Insurance and Workers’ Compensation.

I recommend this case study in part because I am the account executive working with Doug and BSHSI. Naturally, I am gratified that Doug is pleased with the early (two years into deployment) results from the Aon RiskConsole risk management system. Even if I weren'’t associated with the BSHSI story, however, I'’d be interested in the smart ways that Doug and his BSHSI colleagues in the Finance, HR, and Claims departments look at managing risk and insurance data and extracting maximum business value from it.

In the course of producing the BSHSI case study, Doug made some interesting observations about the inherent business value to be had from data, not all of which made it into the final text. I’'d like to bring two of those observations to light here.

  • Doug touched on a central point early in the case study when he discusses importance of RiskConsole being an application driven by, in his words, “a true database.” When he got to know the product during the selection process, Doug says, “I think one of the benefits I saw from the RiskConsole data fields was that there'’s a lot of information we should be, and now could be, capturing. I don'’t think we’ll ever use every field in every module, but I could see that RiskConsole would allow us to better track a lot of good information.” Before data can be analyzed and reported on, however, it'’s important that an organization can effectively identify, extract, consolidate and standardize all the necessary data. Doug gets this core principle of risk-data management.
     
  • The focus of the case study is a custom physician-data-management module that Aon eSolutions, Doug Pinney and his BSHSI colleagues developed. But BSHSI is also using RiskConsole for more “standard” functions, like vehicle, driver, policy and property management. Doug grasps the real value to be had from supercharging the management of these lines and, therefore, is committed to maximizing the business value in collecting more and more data from these lines: “Take the example of property-data management. There are several hundred locations that are part of BSHSI. We'’ve started to attach leases to the property record, so when our Claims colleagues have a loss at a particular location, they can immediately determine whether it's an owned or leased property. And if it’s a leased property, we can immediately ascertain the party responsible for the loss, whether it be the landlord, BSHSI or someone else.”

Doug and BSHSI are still early in the process of automating the input, collection and management of data from across the organization. The results to date have been impressive. Read the whole story here. I expect we’ll be back in another year (maybe sooner) with more on the progress Doug Pinney and BSHSI have made in bringing order to BSHSI risk and insurance data.


Mike Kelly is an Account Executive with Aon eSolutions. Mike is based in the Philadelphia Aon eSolutions office.

Connect with Mike: Email | Email | LinkedIn | (215) 255-1741

RMIS Guide

Nov 19, 2012

 | Originally posted on 

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